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Membership Administration & Telemarketing Support (Student / Retiree Welcome) - SINGAPORE INSTITUTE OF DIRECTORS
SINGAPORE INSTITUTE OF DIRECTORSD01 Cecil, Marina, People’s Park, Raffles Place, SG8 days ago
Job descriptionFollow up with members for renewals. Reach out to listed company chairs and prospects to explain SID’s membership benefits and encourage sign-up. Clearly present SID’s value proposition and handle member questions or objections. Record call outcomes accurately and flag follow-up needs to the Membership team. Diploma / Degree in any discipline Prior experience in membership services, telemarketing, telesales, or customer service an advantage Strong spoken communication skills; confidence speaking with senior executives an advantage. Comfortable with outbound calls and achieving outreach goals. Proficient in Microsoft Office Organised, service-minded, and able to work independently in a part-time capacity. Students or Retirees with relevant experience also welcome to apply Contract term : Approximately 5~6 months, aligned to SID’s membership renewal cycle Hours : Part-time, e.g., 20–25 hours per week (flexible scheduling by agreement) during office hours between (9am to 6pm) Work mode : On-site presence at SID’s office required
Roles & Responsibilities
Position Overview
Provide operational and outreach support to SID’s Membership team for renewals and onboarding (including listed company chairs). This part-time role blends administration with structured outbound calling to drive timely renewals and a smooth member experience.
Key Responsibilities
Membership Renewal & Onboarding
- Assist with membership renewal processing : reminders and confirmation.
- Support onboarding of listed entity chairs
- Maintain accurate membership records in the CRM system
- Provide ad-hoc administrative support to ensure a smooth member experience.
2) Telemarketing & Outreach
Conduct outbound calls to :
Requirements
Work Arrangement
Tell employers what skills you have
CRM
Microsoft Office
Telesales
Telemarketing
Administration
Communication Skills
Administrative Support
Customer Service
Scheduling
Able To Work Independently
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Telemarketing • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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