InterContinental Singapore Robertson Quay is seeking a
results-driven and relationship-oriented Sales
Manager to join our dynamic
team.
The Senior / Sales Manager - Corporate
position is accountable for proactively soliciting and handling
sales opportunities. Ensures business is turned over properly and
in a timely fashion for proper service delivery. Assists in leading
all day-to-day activities related to sales with a focus on building
long-term, value-based customer relationships that enable
achievement of sales objectives.
At
InterContinental Hotels & Resorts®, we believe in Inspiring
Incredible - both within our teams and in every guest experience.
With a global, cultured mindset paired with deep local expertise,
we bring our unique personalities to every interaction, creating
authentic and memorable moments. Our success is driven by
passionate individuals who understand hospitality inside and out.
We perform at our best by fostering a culture of excellence,
engagement, and well-being - because when we invest in ourselves,
we deliver exceptional experiences. We fuel innovation by embracing
diverse perspectives, leading to creative and forward-thinking
solutions. And we stand out because of our unique culture, setting
us apart in the industry.
As a colleague of
InterContinental Singapore Robertson
Quay , you will be part of a team that embodies this
philosophy, delivering exceptional service and elevating
hospitality to new heights. If you believe in our values and want
to be part of something truly special, we want you on our
team!
Your Day to
Day
FINANCIAL
RETURNS
Builds and strengthens
relationships with existing and new customers to enable future
bookings. Activities include daily sales calls, entertainment, FAM
trips, trade shows, etc.
Achieving and
exceeding financial targets under the guidance of the Director of
Sales
Develops relationships within community
to strengthen and expand customer base for sales
opportunities.
Manages and develops
relationships with key internal and external
stakeholders.
Understands the overall market -
competitors' strengths and weaknesses, economic trends, supply and
demand.
GUEST
EXPERIENCE
Supports the company's
service and relationship strategy, driving customer loyalty by
delivering service excellence throughout each customer
experience.
Develop key relationships with key
corporate accounts and grow share of the accounts.
Identifies new business opportunities to achieve personal
and location revenue goals.
Interact with
guests to obtain feedback on product quality and service
levels.
Executes and supports the company's
customer service standards.
Emphasize guest
satisfaction during all departmental meetings and focus on
continuous
improvement.
PEOPLE
Promote teamwork and quality service through daily
communication / briefings and coordination with other departments.
Key departmental contacts include all hotel
departments.
RESPONSIBLE
BUSINESS
Develop and maintain good
relationships with officials and representatives of local
community. groups and companies to promote new business and
increase sales for the hotel.
Perform other
duties as
assigned.
ACCOUNTABILITY
As
a key member of the sales team, the Senior / Sales Manager is
responsible for driving business growth and supporting the
execution of effective sales strategies that enhance overall
revenue performance. This role takes ownership of client
relationship management, pipeline development, and the achievement
of sales targets, while ensuring a high standard of service and
professionalism. The Sales Manager works in close collaboration
with cross-functional teams to uphold brand standards and deliver
tailored solutions that meet client needs, contributing to
long-term business success.
QUALIFICATIONS AND
REQUIREMENTS
Bachelor's degree or
Diploma in Sales & Marketing, Hotel Management, Business
Administration, or related field preferred and 3 plus years' hotel
management experience. Experience in the field of catering and
event services preferred. Must speak fluent English.
Communication skills are utilized a significant amount of
time when interacting with others; demonstrated ability to interact
with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company.
Understanding of microeconomics as it applies to hotel
business.
Strong computer skills are required.
Delphi Sales & Catering experience preferred.
Strong reading and writing abilities are
required.
Problem solving, reasoning,
motivating, organizational and training abilities are used
often.
Ability to travel to attend workshops,
specialized training and or certifications.
May be required to work nights, weekends, and / or
holidays.
What we
offer
We'll reward your hard work with a
competitive salary and a comprehensive benefits package - including
generous room and dining discounts, exceptional training
opportunities and a strong support for your ongoing career
development.
Join us and you'll become part of
the global IHG family - and like all families, all our individual
team members share some winning characteristics. As a team, we work
better together - we trust and support each other, we do the right
thing and we welcome different perspectives. You need to show us
you care : that you notice the little things that make a difference
to guests as well as always looking for ways to improve - visit
www.http : / / careers.ihg.com to find out more about
us.
IHG is an equal opportunity employer :
Minorities / Females / Disabled / Veterans.
Senior Sales Manager • Singapore