Customer Service Officer @ Punggol - FRASERS PROPERTY RETAIL MANAGEMENT PTE. LTD.

Roles & Responsibilities

Job Description

• Provide excellent customer service to internal and external customers
• Assist in the execution of shopping mall’s promotion and redemption programmes
• Handle all customers’ enquiries and provide assistance
• Ensure that the redemption process during the advertising and promotion campaign period is carried out properly
• Provide administrative support to the Management Office whenever necessary

Key Requirements

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Administration

Data Entry

Good Communication Skills

Freight

Communication Skills

Administrative Support

Customer Satisfaction

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience