Roles & Responsibilities
Key Responsibilities
- Staff Management : Hire, train, schedule, and supervise restaurant staff to ensure quality service and adherence to procedures.
- Customer Service : Provide excellent customer service, resolve customer complaints, and ensure a positive dining experience.
- Operational Oversight : Manage daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient functioning.
- Food and Safety Standards : Monitor and enforce high standards for food quality, preparation, presentation, and hygiene in compliance with health and safety regulations.
- Inventory and Supplies : Conduct inventory checks, order supplies, and manage vendor relationships to control costs and ensure adequate stock.
- Financial Management : Handle financial processes, including cash handling, record-keeping, managing expenses, and supporting payroll activities.
Key Skills & Qualifications
Leadership & Communication : Strong interpersonal and communication skills to effectively manage and motivate staff.Problem-Solving : Ability to address and resolve customer issues and operational challenges efficiently.Financial Acumen : Understanding of basic accounting and arithmetic skills for financial record-keeping and budgeting.Customer Focus : A customer-focused mindset is crucial for ensuring high-quality guest experiences.Technical Skills : Proficiency in inventory management, scheduling software, and payroll systems is often required.Experience : Prior supervisory or restaurant experience is generally preferred.Tell employers what skills you have
Vendor Relationships
Leadership
Financial Management
Food Quality
Inventory
Financial Acumen
Payroll
Inventory Management
Customerfocused
Arithmetic
Budgeting
Customer Focus
Customer Service
Staff Management
Scheduling