Sales Executive - EPICSOFT ASIA PTE. LTD.

Roles & Responsibilities

About the Role

As a Sales Executive , you will be at the frontline of our sales operations — managing customer interactions, driving order fulfilment, and supporting business growth through accurate reporting and insights.

Key Responsibilities

Sales Operations

• Manage end-to-end sales process, from order placement through to delivery and payment, with accurate system updates..
• Prepare sales documentation including quotations, invoices, and reports.
• Ensure systems are updated promptly with accurate sales information.
• Manage customer communications via email and WhatsApp, ensuring prompt and professional responses.
• Deliver excellent customer service by providing product knowledge and solutions.
• Compile and analyze sales data, preparing regular reports for sales department.
• Monitor competitor activity, customer behavior, and market trends to provide actionable insights.
• Conduct weekly review of inventories and propose follow up actions to the team.
• Collaborate with internal teams such as logistic, marketing and finance teams to ensure smooth and timely order fulfilment.
• Support group-wide sales initiatives and campaigns.
• Support any other assignments given.

What We’re Looking For

Tell employers what skills you have

Product Knowledge

Negotiation

CRM

Sales

Lifestyle

Entertainment

Interpersonal Skills

Selling

Marketing

Sales Process

Customerfocused

Sales Operations

Attention to Detail

Customer Service

Customer Service Experience