Restaurant Manager - KAFFE GLOBAL PTE. LTD.

Roles & Responsibilities

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

Tell employers what skills you have

Coaching

Excellent Communication Skills

Management Skills

Customer Service Oriented

Financial Management

Food Quality

Inventory

Purchasing

Sanitation

Compliance

Cashiering

Customer Service

Cut

Hospitality