Roles & Responsibilities
Company Description
Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
Role Description
This is a full-time on-site role for F&B Executive at Paradox Singapore. The role will be responsible to assist the Bar / Outlet Manager in the day-to-day operations
Responsibilities :
- To ensure compliance with standard of service, operating procedures, and health / safety regulations
- Extend warm greetings to guests upon arrival and usher them to allocated seats.
- Ensure that mis-en place / side station is all properly set-up before the shift commences.
- Attend daily briefing and ensure all job assignments are duly carried out.
- Greet and bid farewell to guests in a professional and warm manner.
- Carry out suggestive selling.
- Assist cashier in preparing and presenting bills.
- Assign responsibilities to team members and help during busy periods.
- Supervise and train team members to ensure high service standards are maintained.
- Assist Superior to enforce all pre-check and check control procedures.
- Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
- Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
- Take ownership of a guest complaint / problem until it is resolved, or it has been addressed by the appropriate manager or employee.
- Develop a relationship with all guests to build repeated clientele internally and externally.
- Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
- Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
- Ensure that established control procedures, liquors’ law and regulations are followed.
- Monitor volume of business and related labor requirement forecast and control.
- To perform any other duties that may be assigned by the Management.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Social Media
Interpersonal Skills
Administration
Selling
Business Travel
Accounting
Compliance
Paradox
HACCP
Team Player
Microsoft Word
Customer Service
Able To Work Independently